How to Become an IT Support Specialist
Be the person who gets people unstuck: troubleshoot hardware, software, and access problems for users across an organization. It typically requires an associate degree, with a median salary of $61,860 per year and about average projected job growth.
Median pay
$61,860/yr
Job growth
-1%
Openings / yr
40,800
Majors that lead here
Key skills
- Troubleshooting
- Customer Service
- Operating Systems
- Active Listening
- Documentation
Helpful certifications
- CompTIA A+
- CompTIA Network+
- Google IT Support
Is this career a fit?
Remote-friendly
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Work-life balance
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Stress level
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Satisfaction
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Related careers
- Computer and Information Research Scientist$140,300 median
- Database Architect$139,500 median
- Computer Network Architect$134,050 median
- Computer Systems Analyst$105,850 median
- Video Game Designer$104,000 median
- Computer Programmer$100,390 median
Frequently asked questions
How much does an IT Support Specialist make?
The median pay for an IT Support Specialist is $61,860 a year (U.S. Bureau of Labor Statistics, May 2025). Actual pay varies with experience, location, and employer.
What degree do you need to become an IT Support Specialist?
The usual entry point is an associate degree. Common majors are Information Technology, Management Information Systems, and Computer Science.
Is IT Support Specialist a growing field?
The BLS projects about average demand for this role, about -1% over the decade, with roughly 40,800 U.S. openings a year.
What skills does an IT Support Specialist use most?
Common skills for this role are Troubleshooting, Customer Service, Operating Systems, Active Listening, and Documentation.
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Take the major quizSalary and job-growth figures: U.S. Bureau of Labor Statistics and O*NET OnLine (median annual wages May 2025; employment projections 2024-2034). National figures; actual pay varies by location, employer, and experience.