Manage, restore, or cancel your subscription
Where your subscription lives depends on where you bought it: through Apple on iOS, or by card on the web.
Bought on iPhone (through Apple)
Your subscription is managed by your Apple Account. In PlanexAI, open Profile and tap Manage subscription to jump straight to Apple’s subscription settings, where you can change plans or cancel; access continues through the period you paid for. Reinstalled the app or switched phones? Restore purchases on the paywall brings your plan back.
Bought on the web (by card)
Manage the plan from your dashboard’s upgrade and billing area, where you can switch plans or cancel anytime. Semester passes are a single charge for 4 months and simply end; monthly and yearly plans renew until cancelled.
One plan, both apps
Your plan follows your account, not the device. Subscribe anywhere and Academic Plus or Pro unlocks on the iPhone app and the web dashboard together.
Frequently asked questions
How do I cancel my PlanexAI subscription?
If you subscribed on iPhone: Profile, then Manage subscription, which opens Apple’s subscription settings; cancel there in two taps. If you subscribed on the web: cancel from the dashboard billing area. Access continues until the end of the paid period either way.
I resubscribed on a new phone and my plan is missing. What do I do?
Open the paywall and tap Restore purchases; Apple re-links the subscription to the app. If it still does not appear, make sure you are signed into the same PlanexAI account and Apple ID, then contact support.